CUSTOMER RELATION MANAGER

Working days: I-V days 
Working hours: 09:00-18:00 
Salary: Negotiable 

Job Description: 
● Conduct regular work in the direction of statistical database and their analysis; 
● Preparation of a communication plan based on the analysis of the target audience; 
● Improvement of customer behavior paths (customer journey map); 
● Receiving online orders; 
● Responding to customers on social media 
● To work towards increasing repeat and new orders. 
● Customer base modeling and customization of product applications; 
● Formation of a direct contact network with customers (building communication chains using the main channels such as sms / push / call; communication frequency management); 
● Compilation of periodical forecast reports and presentation of data; 

Requirements: 
● Higher education 
● Knowledge of MS Excel 
● Logical thinking, ability to analyze and draw conclusions, stages of problem solving ability to prioritize and plan. 
● Ability to speak and write fluently in Azerbaijani language 
● Russian is good, English is desirable. 
● Must be digitally oriented. 
● It is desirable to have experience in the integration and installation of CRM systems;

Benefits: Benefits: registration according to the labor code, list of discounts, office in city center, corporate number, competitive salary and the most important friendly environment.  

Note:  Dear candidate, please indicate in the message the expected salary, and in the subject line the name of the position "CRM" 
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