RECEPTION

Job Description: 
● To be aware of the hotel's products and services, as well as policies 
● Responding politely and effectively to all guest and internal customer complaints and inquiries giving, completing problems to ensure they are satisfactorily resolved
● Meet and greet all guests and assist them in the check-in process
● To have accurate knowledge about hotels and tourism in the city and country
● Reporting lost and found items
● Working closely with front desk staff in a supportive and flexible manner, key focusing on the hotel's overall success and guest satisfaction 
● Record the need for any necessary repairs according to the company's technical requirements receive and provide information
● Using the equipment in accordance with the procedures and requirements of the workplace
● Ensuring that the assigned area or station is kept clean and tidy at all times make
● Checking information about arrivals and departures, baggage unloading and transportation, as well as organizing other services requested by guests

Requirements: 
● Knowing the purpose of the equipment
● Flexibility, Operability 
● Work experience (0-1 years)
● Attention to detail, accuracy 
● Sincere, polite and patient approach
● Customer oriented

Benefits: registration according to the labor code, list of discounts, competitive salary, corporate number, office in the city center and the most important friendly environment.

Note: Dear candidate, please indicate in the message the expected salary and writing " Reception" in the subject line. 
EL Resort

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